Crowne Plaza Richmond Downtown Hotel

555 East Canal Street, Richmond, United States, 23219  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Richmond Downtown Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour business center

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Coffee shop

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Overview

Set in the heart of Richmond, this charming hotel features 298 rooms and offers an indoor swimming pool, a golf course and a sauna. The hotel opened its doors in 1997 and was remodeled in 2012.

The property is 500 meters away from Landmark Theater, Carpenter Center for the Performing Arts and St. Paul's Episcopal Church. Nestled in the financial district and 2 km from the city center.

Business opportunities at corporate offices, banks and convention centers nearby as well as a business centre, a meeting room and a copier on-site are available.

Crowne Plaza Richmond Downtown Hotel can be reached in 15 minutes by car from Richmond International airport.

Rooms

The hotel provides cozy rooms including leisure double room, comfort room and executive double room. They are equipped with a private safe, high-speed internet, individual climate control, IDD telephone and an iron with ironing board. Most of the rooms overlook the James River enticing guests to enjoy a beautiful view. Guests can make use of a roll in shower, towels and a hairdryer.

Eat & Drink

A delicious hot buffet breakfast is served every morning. The property offers a lounge restaurant serving American cuisine. A shopping area features Capital Ale House and Penny Lane Pub & Restaurant within 300 meters of the venue.

A full breakfast is served at affordable prices. 

Services

The on-site car rentals are also provided.

Relax

The property offers a gym and a fitness centre to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid public parking is possible on site.

The hotel personnel speaks English, German, French, Spanish, Hungarian, Korean.

Year renovated:   2012.  Number of floors:   16.  Number of rooms:   298.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Coffee shop
  • Vending machines
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • City shuttle service
  • Paid valet parking
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Sauna
  • Jacuzzi

Room view

  • River view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave on request

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 19 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Crowne Plaza Richmond Downtown Hotel Richmond location
Show big map »

Hotel Address:

555 East Canal Street, Richmond, United States, 23219

Get directions
City Center
  • Richmond
    1.2 mi
Airports
  • Bus stop
    400 ft
Restaurants
  • Capital Ale House (cuisine: American)
    900 ft
  • Cafe Ole (cuisine: Mexican)
    900 ft
Parks
  • Capitol Square Park
    2000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    16
  • Number of rooms:
    298

Rooms and availability

Crowne Plaza Richmond Downtown photos Room
King Suite
Bed type: King-size bed
Check Prices
  • Air conditioning
— Less information+ More information

This suite has a separate seating area.

Room facilities
    Crowne Plaza Richmond Downtown photos Room
    Executive Double Room Two Double Beds
    Bed type: Double beds
    Check Prices
    • Air conditioning
    — Less information+ More information

    This room offers access to the executive club.

    Room facilities
      Crowne Plaza Richmond Downtown photos Room
      Deluxe King Room Disability Access
      Bed type: King-size bed
      Check Prices
      • Air conditioning
      — Less information+ More information

      This room has a roll-in shower.

      Room facilities
        Crowne Plaza Richmond Downtown photos Room
        Double Room Two Double Beds
        Bed type: Double beds
        Check Prices
        • Air conditioning
        — Less information+ More information

        Room offers a flat-screen cable TV, a microwave and a small refrigerator.

        Room facilities
          Crowne Plaza Richmond Downtown photos Room
          Deluxe King Room
          Bed type: King-size bed
          Check Prices
          • Air conditioning
          — Less information+ More information

          This room has a seating area.

          Room facilities
            Crowne Plaza Richmond Downtown photos Room
            Queen Room
            Bed type: King-size bed
            Check Prices
            • Air conditioning
            — Less information+ More information

            This room has a seating area.

            Room facilities
              Crowne Plaza Richmond Downtown photos Room
              King Room Disability Access
              Bed type: King-size bed
              Check Prices
              • Air conditioning
              — Less information+ More information

              This room has a roll-in shower

              Room facilities
                Crowne Plaza Richmond Downtown photos Room
                Standard Room
                Bed type: Double beds
                Check Prices
                • Air conditioning
                — Less information+ More information

                This room features a microwave, refrigerator, cable TV, and a work desk.

                Room facilities
                  Crowne Plaza Richmond Downtown photos Room
                  Executive King Room
                  Bed type: King-size bed
                  Check Prices
                  • Air conditioning
                  — Less information+ More information

                  This room offers access to the executive club.

                  Room facilities
                    Crowne Plaza Richmond Downtown photos Room
                    Suite Non-Smoking
                    Bed type: King-size bed
                    Check Prices
                    • Air conditioning
                    — Less information+ More information

                    Features air conditioning, desk, and microwave.

                    Room facilities
                      Crowne Plaza Richmond Downtown photos Room
                      King Room
                      Bed type: King-size bed
                      Check Prices
                      • Air conditioning
                      — Less information+ More information

                      This room has a flat-screen TV, work desk, microwave, and refrigerator.

                      Room facilities

                        How to reach hotel

                        hotel Crowne Plaza Richmond Downtown Hotel Richmond location
                        Show big map »

                        Hotel Address:

                        555 East Canal Street, Richmond, United States, 23219

                        Get directions
                        City Center
                        • Richmond
                          1.2 mi
                        Airports
                        • Bus stop
                          400 ft
                        Restaurants
                        • Capital Ale House (cuisine: American)
                          900 ft
                        • Cafe Ole (cuisine: Mexican)
                          900 ft
                        Parks
                        • Capitol Square Park
                          2000 ft
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2012
                        • Number of floors:
                          16
                        • Number of rooms:
                          298

                        Crowne Plaza Richmond Downtown Location

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                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        What's nearby

                        Tourist attractions

                        Places of interest

                        Convention centers

                        Sport related

                        Shopping areas

                        Amusement

                        • Laser Quest - 4300 ft

                        Museums

                        • The Federal Reserve Money Museum - 400 ft
                        • Money Museum - 400 ft
                        • Virginia Center-Architecture - 700 ft
                        • Young Audience of Virginia - 2000 ft
                        • Downtown Presents - 2300 ft
                        • Elegba Folklore Society - 2300 ft
                        • John Marshall House Museum - 2300 ft
                        • New Virginia Review - 2300 ft
                        • Richmond Symphony - 3000 ft
                        • Virginia Fire and Police Museum - 3300 ft
                        • Black History Museum Cultural - 4000 ft

                        Parks

                        • State Parks Div - 2300 ft

                        Universities, Institutes

                        • Virginia Commonwealth Univ - 3300 ft
                        • Virginia Biotechnology Rsrch - 3300 ft

                        Medical care and Hospitals

                        Local attractions

                        • Virginia Commonwealth University School of the Arts - 1.1 mi
                          1000 W. Broad St., Richmond
                        • Tredegar Iron Works - 1.8 mi
                          3215 E. Broad St., Richmond
                        • Maymont - 2.1 mi
                          1700 Hampton St, Richmond
                        • Beth Ahabah Museum and Archive - 1.2 mi
                          1109 West Franklin St, Richmond
                        • Richmond National Battlefield Park - 1.8 mi
                          3215 E. Broad St., Richmond

                        Near the hotel

                        • Federal Reserve Bank Money Museum - 700 ft
                          701 East Byrd St, Richmond
                        • American Civil War Center at Historic Tredegar - 1700 ft
                          490 Tredegar St, Richmond
                        • Capitol Square Park - 2000 ft
                          9th & Grace Streets, Richmond
                        • City Hall Observation Deck - 2300 ft
                          901 East Broad St, Richmond
                        • Virginia Capitol Building - 1800 ft
                          9th & Grace Sts, Richmond
                        • St. Paul's Episcopal Church - 1900 ft
                          815 E Grace St, Richmond
                        • Library of Virginia - 2200 ft
                          800 East Broad St, Richmond

                        Restaurants nearby

                        • Capital Ale House - 900 ft

                          Address: 623 E Main St
                          Phone: (804) 643-2537

                          52% likes this, based on 228 reviews
                          Cuisine: American
                          Price Range: USD 12 - USD 22

                        • Cafe Rustica - 1000 ft

                          Address: 414 E Main St
                          Phone: 804-225-8811

                          76% likes this, based on 33 reviews
                          Cuisine: European, Spanish, German
                          Price Range: USD 9 - USD 20

                        • 3rd Street Diner - 1300 ft

                          Address: 218 E Main St
                          Phone: (804) 788-4750

                          62% likes this, based on 72 reviews
                          Cuisine: American
                          Price Range: USD 1 - USD 20

                        • Cafe Ole - 900 ft

                          Address: 2 N 6th St
                          Phone: 804-225-8226

                          75% likes this, based on 49 reviews
                          Cuisine: Mexican

                        • Penny Lane Pub & Restaurant - 1300 ft

                          Address: 421 E Franklin St
                          Phone: 804-780-1682

                          72% likes this, based on 96 reviews

                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2012
                        • Number of floors:
                          16
                        • Number of rooms:
                          298
                        Hotels nearby

                        Crowne Plaza Richmond Downtown Reviews

                        Guest reviews are submitted by our customers after their stay at Crowne Plaza Richmond Downtown

                        Average guest rating

                        8.0out of 10
                        Fabulous
                        Based on 13 reviews

                        Guest reviews

                        • Group of friends
                          5.0

                          Asked the person at the front desk if they gave me the triple A rate she said no. Gave me a free breakfast that I already paid for on line. Room had spider wed's in the window, also found ants in the bathroom. 1st time staying at a Crown Plaza, don't think I would stay again.

                        • Older travelers
                          7.8

                          Convenient location within walking distance of major attractions and restaurants.

                          It is complicated to reach by car if you are not familiar with Richmond's road system.

                        • Group of friends
                          9.2

                          This hotel was in a great location for my visit! Whenever we needed more towels the staff was really friendly about getting them to us.

                          Check out staff was not as friendly and we had to pay for parking....

                        • Older travelers
                          5.0

                          Checked in to find my room not yet visited by Housekeeping from previous occupant

                        • Couple
                          9.2

                          i liked the view out the window and the shower

                        • Family with children
                          10.0

                          Friendly staff, comfortable rooms, breakfast was great!

                        • Couple
                          9.2

                          The location was great. We wanted to be able to walk to restaurants for dinner and the bars at night. We also wanted to have a view of the James river. The room was very neat and the beds super comfortable. I had read reviews complaining about thin walls, but I did not experience this. We had neighbors but only knew it after seeing them enter their room. Our room was very quiet and I felt as though we were the only ones on the floor. There are so many great restaurants within walking distance and we were not disappointed with any. The staff was super friendly and accommodating. Kenya was there 2 of the 3 days and she was very helpful. I also enjoyed the proximity to Maymont park. We went to lunch at Sullivan's and then took a stroll through the park. The weather was perfect and the park was beautiful. I intend on revisiting this beautiful city.

                          I had read in past reviews that the spa was non functioning and that a manager had commented saying it would be fixed but it wasn't during our stay months later. I have a hunch it may have been ignored. The pool was on par, but it would have been nice to have used the spa. Additionally, on the day we were to check out, we were awoken to the knocking of a cleaning lady. This happened two more times before we checked out at 1030. I felt rushed to leave and wish the cleaning staff had waited until 12 to start the cleaning of our room since checkout wasn't supposed to be until noon.

                        • Older travelers
                          9.2

                          The confort of the room and spa. The location downtown. Quietness

                          The food served at the cafeteria

                        • Older travelers
                          10.0

                          We stayed at the Crowne Plaza to break a long driving trip from Charleston, sc to Philadelphia. It is about 6 hours from Charleston leaving only 4 hours more to Philadelphia. We have stayed at other hotels in Richmond in other years. We liked the hotel very much, particularly Ed the van driver who took us to a re3stuarant of our choice. We also liked the breakfast very much as well as the free overnight parking which was very important to us with a fully loaded car.

                          We were unable to adjust the heat to make it lower and it was at 74 while we prefer sleeping the high 50's or low 60's

                        How to reach hotel

                        hotel Crowne Plaza Richmond Downtown Hotel Richmond location
                        Show big map »

                        Hotel Address:

                        555 East Canal Street, Richmond, United States, 23219

                        Get directions
                        City Center
                        • Richmond
                          1.2 mi
                        Airports
                        • Bus stop
                          400 ft
                        Restaurants
                        • Capital Ale House (cuisine: American)
                          900 ft
                        • Cafe Ole (cuisine: Mexican)
                          900 ft
                        Parks
                        • Capitol Square Park
                          2000 ft
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2012
                        • Number of floors:
                          16
                        • Number of rooms:
                          298